Frequently Asked Questions

Find answers to common questions about EM-Sim

General

What is EM-Sim?

EM-Sim is an AI-powered emergency medicine training platform that provides interactive clinical simulations for physicians, residents, and medical students. Our platform helps you develop and refine critical decision-making skills through realistic patient scenarios with immediate feedback.

Who is EM-Sim designed for?

EM-Sim is designed for emergency medicine residents, medical students interested in emergency medicine, and practicing emergency physicians looking to maintain and improve their clinical skills. Content difficulty ranges from medical student to attending level.

How does EM-Sim differ from other training platforms?

EM-Sim combines physician-authored branching clinical cases, performance analytics, and an AI Tutor. Decisions receive immediate feedback and lead to case-specific patient states. Some errors allow recovery when corrected; harmful or unsafe outcomes can block a completion certificate.

Can I use EM-Sim for board exam preparation?

Our simulations cover key emergency medicine topics, and the analytics dashboard includes a practice progress score.

Subscriptions & Billing

  • Student/Resident: $49/month or $490/year (save $98)
  • Standard: $99/month or $990/year (save $198)
  • Premium: $1,990/year with priority support, a 1-on-1 onboarding call, and direct founder access

What subscription plans do you offer?

We offer three subscription tiers:

Can I switch between plans?

Yes, you can upgrade or downgrade your subscription at any time from your dashboard. When upgrading, you'll be charged a prorated amount for the remainder of your billing period. When downgrading, the change will take effect at the end of your current billing period.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. We do not currently accept PayPal or wire transfers for individual subscriptions.

Do you offer institutional or group licenses?

Yes. We offer custom pricing for residency programs, medical schools, and hospital systems. Contact us at contact@globalmedopscommand.com for institutional licensing information and volume discounts.

Platform Features

How many simulations are available?

We currently offer 32 comprehensive emergency medicine simulations spanning cardiac, trauma, respiratory, neurological, pediatric, OB/GYN, toxicology, and sepsis categories — with new scenarios added quarterly. Premium subscribers get early access to new content.

How long does each simulation take?

Most simulations take 10-20 minutes to complete, depending on the complexity of the case and your pace. Each simulation includes 5-8 decision points with detailed feedback.

Can I retake simulations?

Yes. You can retake any simulation as many times as you like. Your analytics dashboard tracks all attempts, allowing you to see your improvement over time.

What is the AI Tutor?

Reviewed-source Tutor — choose a supported case. Responses show intact teaching passages with their case context. Questions outside those passages cannot be answered.

How does the analytics dashboard work?

Our analytics dashboard tracks your performance across all simulations, showing overall statistics, category-specific scores, progress over time, and areas needing improvement. It calculates a practice progress score and identifies your strongest and weakest categories to guide focused study.

Can I access EM-Sim on mobile devices?

Yes, EM-Sim is fully responsive and works on desktop computers, tablets, and smartphones. We recommend using a tablet or desktop for the best experience, especially for reviewing detailed feedback and analytics.

Technical Support

What browsers are supported?

EM-Sim works on all modern browsers — Chrome, Safari, Firefox, and Edge — on desktop, tablet, and mobile. Signing in works normally in every supported browser, including Safari on iPhone and iPad.

How do I report a bug or technical issue?

Please contact us through the Contact page or email contact@globalmedopscommand.com with a description of the issue, including what you were doing when it occurred, any error messages, and your browser/device information.

Is my data secure?

Yes, we take data security seriously. All data is encrypted in transit and at rest, and we follow industry-standard security practices. EM-Sim is an educational platform — every patient case is fictional, and no real patient information is ever collected or stored.